TERMS OF SERVICE

The following Terms and Conditions govern all sales and transactions between kazirhat.com (“we,” “us,” or “KazirHat”) and the buyer (“you” or “customer”).
By accessing or placing an order through kazirhat.com, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
If you do not agree with any part of these terms, please discontinue use of our website or contact KazirHat before placing your order.

PRICES

All prices listed on kazirhat.com are retail prices in BDT (Bangladeshi Taka).
Prices do not include applicable taxes, import duties, or local government fees unless otherwise stated.
Delivery, service, and payment charges may apply.

KazirHat reserves the right to correct any pricing errors or adjust prices without prior notice.
As customs policies vary by country, KazirHat will not be responsible for any taxes, duties, or import fees once the purchased items reach your country.

PAYMENT

We currently accept bKash/Nagad and Cash on Delivery (COD) for orders within Dhaka Metropolitan area.

All online payments are encrypted and processed securely using SSL (Secure Socket Layer) technology to ensure your information remains protected.
KazirHat may request additional verification from the purchaser if fraudulent activity is suspected.

DELIVERY TIME & CHARGES

Delivery timelines depend on courier service schedules and availability.
While we aim to deliver on time, KazirHat cannot be held responsible for courier delays or unforeseen circumstances.
All delivery estimates are based on business days only.

STOCK AVAILABILITY

Some products listed on kazirhat.com may occasionally be out of stock.
In such cases, you will be notified promptly.

You can click the “Notify Me” option to receive an email alert when a product becomes available again.
KazirHat reserves the right to cancel or adjust any order if stock levels or pricing information were incorrect at the time of order.

If we cannot fulfill your order as agreed, you will be notified and given the option to cancel or modify the order.

PRODUCT COLORS & MATERIALS

Please note that the product colors displayed on kazirhat.com may vary slightly depending on your screen or device settings.
We strive to present our products as accurately as possible, but variations in color and texture may occur.

All KazirHat products are crafted with high-quality natural materials, which may have slight variations in color or texture — these are natural characteristics, not defects.
Avoid exposure to heavy rain or moisture, as natural materials may be sensitive to water.

SIZES

All size measurements displayed on kazirhat.com are external dimensions measured in centimeters (cm) unless otherwise noted.

FORCE MAJEURE

KazirHat shall not be liable for any delay or failure to perform caused by circumstances beyond our reasonable control — including, but not limited to, strikes, natural disasters, war, government restrictions, or other force majeure events.
In such cases, we will make reasonable efforts to notify you as soon as possible.

RETURN & REFUND POLICY

Products purchased from kazirhat.com may be returned on the spot to the delivery person at the time of delivery if you are not satisfied.
Returned products must be in original packaging and unused condition.

Refunds will be processed only after the returned items are received and approved by KazirHat.
Refunds will be issued to the original payment method used during purchase.

COMPLAINTS & WARRANTY

KazirHat offers a 30-day complaint window for manufacturing defects or material faults discovered during normal use.
This policy does not cover damages caused by misuse, poor maintenance, or unauthorized handling.

If you notice a defect within 30 days of purchase, please contact us.
Approved items may be repaired, exchanged, or refunded, depending on the situation.

PRIVACY POLICY

Your privacy is very important to us.
KazirHat uses industry-standard security measures to protect your personal data. All payment information is encrypted using SSL technology.

While no online system is 100% secure, we continuously implement updated safeguards to protect your information.

We reserve the right to update this Privacy Policy at any time.
Changes take effect immediately upon posting. In case of major changes, we will notify users on our website.
If KazirHat merges or is acquired by another company, your data may be transferred to the new owner to ensure continuity of service.

To access, modify, or delete your personal information, or to register a complaint, please contact us directly through our website.

COPYRIGHT NOTICE

All content on kazirhat.com, including text, graphics, images, and other materials, is protected by copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, or publicly display any content from this website without written permission from KazirHat.
Unauthorized use may result in legal action under applicable laws.

TRADEMARKS

All trademarks, trade names, logos, and service marks displayed on this website are the property of KazirHat or their respective owners.
No rights or licenses are granted to use any trademarks without prior written consent from KazirHat or the rightful owner.

LINKING TO THIS WEBSITE

You may not link to kazirhat.com or display its content within another website (through frames or similar methods) without our written permission.
All permitted links must comply with applicable laws and must not misrepresent KazirHat or its products in any way.